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Privacy Policy
A legal disclaimer
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Last updated: October 2025
Cakes by Lyza (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
Privacy Policy - the basics
Information We Collect
We may collect and process the following data about you:
Personal details such as your name, email, phone number, and address when you place an order or contact us.
Payment information, processed securely through trusted third-party providers (e.g., Stripe, PayPal). We do not store your full payment details.
Order history and preferences to help us improve our products and customer experience.
Technical information (like IP address, browser type, and cookies) to help improve our website performance.
How we use your data
Information
We use your information to:
Process and deliver your orders
Communicate with you about your order or inquiries
Improve our products and services
Send updates or offers (if you’ve opted in)
Sharing Your Information
We will never sell or share your information with third parties for marketing purposes. We only share necessary details with trusted service providers such as payment processors and couriers.
Cookies
Our website may use cookies to enhance user experience and track website usage. You can disable cookies in your browser settings.
Data Retention
We retain your data only as long as necessary to fulfil your orders and comply with legal obligations.
Your Rights
You have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your rights are violated. To exercise these rights, please contact us at info@cakesbylyza.com